All bummed out because your Geovision iPhone app’s Live View feature just tells you “Connection Failed” or actually “Conneciton Failed” when you try to connect? I’ll bet you probably have RPB working, but just can’t figure out why Live View refuses to work!
You’ve come to the right place my friend. Here’s your fix (good luck finding this elsewhere!):
- Forward the following ports from your firewall to your Geovision Server: 80/TCP (not pictured below), 4550/TCP, 5550/TCP, 5511/TCP, 8866/TCP.
The manuals fail to mention that without the control ports forwarded 4550/5550 the Live View will NOT WORK!!!!
- Make sure in your Geovision Web Server Setup the following screens look identical to mine pictured below.
- Now on the iPhone app itself enter your info IDENTICALLY to what’s below (except of course your IP, username and password. Note the username IS NOT case-sensitive.
- Lastly to improve the video quality (this will make no sense and is totally counterintuitive), click on “image setting” and set Image “Normal Quality” to “Off”. It should read “Low-bandwidth Image Quality” or something that makes sense.
Hooray, it works!! But I already knew that 😉
Per nick’s comment, if you are receiving an “invalid IP/password” try completely rebooting your Geovision system before troubleshooting further. Thanks nick!